Delivery and shipping terms

01Scope of wholesale delivery

This page covers business-to-business textile sales by LA PERISSA TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ under the Laperissa brand. The buyer is a wholesale customer whose membership has been approved.

Goods are made to order. Stock, transit times and return rules on the retail site www.laperissa.com.tr are not the terms of this wholesale channel.

02How an order is recorded

An approved customer can proceed in two ways. A quote request is not a payment step and does not by itself create an accepted order. On the direct-payment path, the cart is recorded as a pending order and a pending PayTR attempt.

The browser’s return from the PayTR page is not proof of payment. Payment is recorded when a verified PayTR notification arrives. Until then, the order is not treated as paid.

03Production and preparation

The standard production lead time for existing catalog products is 10 days. That period is not a promised calendar date for handover to a carrier or arrival at the buyer’s address. Transit time is not published on this page.

Private label lead time is quoted separately. The 10-day catalog period does not apply to private-label projects.

04Catalog and private label

Existing catalog products are sold as a complete size assortment. Every size listed for the product must be ordered in the same whole quantity. The payment and quote screens reject a missing or unequal size split.

Private label is a separate production request for the buyer’s own brand. The minimum is 500 units per size. Lead time, sample cost and payment terms are discussed per project after the inquiry is reviewed. It is not the automatic payment step of this cart.

05Domestic delivery

The delivery address is the address the buyer enters on the direct-payment screen. Name, business, telephone, country, city, district, street address and postal code are stored on the order.

The buyer is responsible for an address that is complete and suitable for delivery. This page does not set a separate measure of damages for an incomplete or wrong address.

06International shipping

Approval required

The platform can receive applications from commercial buyers outside Türkiye. That does not mean every country is served, or that the seller pays shipping to every country.

The countries where Laperissa pays shipping have not been approved. The 50,000 TRY threshold is not a promise of worldwide free shipping.

Customs, import duties, charges and customs brokerage are not published on this page. Who prepares export documents requires owner and legal approval.

07Shipping cost

The shipping charge is not added to the product price or to the PayTR payment amount. The PayTR amount is the product subtotal excluding VAT, plus the boxed-packing fee if that option is selected. Boxed packing is 75 TRY per unit.

Who pays shipping is decided from the product subtotal in TRY, before VAT and before shipping, converted on the server with the TCMB foreign-exchange selling rate. Above 50,000 TRY, Laperissa pays shipping. At 50,000 TRY or below, the customer pays shipping.

At exactly 50,000.00 TRY the customer pays. One kuruş above 50,000.00 TRY, the seller pays. When the customer pays, the shipping charge is not published on this page and is confirmed separately.

08Changing the delivery address

Approval required

There is no self-service screen to change the address after the order is recorded. A change can be requested by email to info@laperissa.com with the order number.

Whether an address change is accepted after production or dispatch has started is not published.

09Shipment tracking

This site has no automatic tracking screen. No carrier is named. If tracking information is shared, it is sent separately through the contact details on the order.

10Receiving goods and transport damage

Approval required

On receipt, the buyer should note visible transport damage and report it, with photographs, to info@laperissa.com. The notice should include the order number, product code, color, size and quantity.

Transport damage is not the same as a manufacturing defect. A separate time limit for transport damage, a carrier damage report, and who pays for that damage have not been approved.

11Missing or incorrect products

Approval required

A shortage, an extra piece, or goods that differ from the order should be reported to info@laperissa.com with the order number, product code, color, size, quantity and photographs.

The goods are then examined. This page does not pre-select replacement, a follow-up shipment, or a price adjustment.

12Delivery support

Delivery correspondence uses info@laperissa.com and +90 536 520 32 72. This page does not promise a response time.